Seems like you're in . Go to EU store ? Yes, please or No, thanks
DOMESTIC SHIPPING

We'd like to make it easy for you to experience Cobbler Union. That's why we're currently offering free ground shipping (4-7 business days) & free returns within the continental US on all of our shoes. Shoe care and accessories orders over $75 are also eligible for free shipping, but not free returns. If you'd prefer express or overnight delivery, you can select your desired option during the checkout process. All shipping options require a signature at delivery.

You are responsible for providing a secure delivery location. If shoes go missing after our shipping carrier has declared the shoe deliver, we can not be held responsible.

Please note that all products marked as "RESERVE NOW" are shipped to you as soon as we receive them from Europe. All "in stock" products will be processed within 48 hours and shipped out, when possible, the same day. You'll receive a tracking number via e-mail as soon as your order is dispatched. We'll also notify you via phone or email if your shipment is delayed for any reason.

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INTERNATIONAL SHIPPING

FREE SHIPPING WORLDWIDE: Free shipping is available on all orders over $300. All international shipping is done via UPS Worldwide Express, USPS Priority Mail Express International or DHL. Please note that you don't have to pay VAT when ordering from us, however, all orders will be declared at their full retail value and you may be responsible for import taxes and fees associated with the delivery. Should you reject the shoe at customs for any reason and have them sent back to us, you'll be refunded in full minus our incurred shipping cost. Refunds will be issued once the shoes have returned back to us. You are responsible for the cost of returning the shoes in case you need to do so for an exchange or return. You'll also need to cover the cost of shipping your exchanged pair back to you. 

You are responsible for providing a secure delivery location. If shoes go missing after our shipping carrier has declared the shoe delivered, we can not be held responsible. All shipping options require a signature at delivery.

Please note that all products marked as "RESERVE NOW" are shipped to you as soon as we receive them from Europe. All "in stock" products will be processed within 48 hours and shipped out, when possible, the same day. You'll receive a tracking number via e-mail as soon as your order is dispatched. We'll also notify you via phone or email if your shipment is delayed for any reason.

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RETURNS & EXCHANGES

We are committed to bringing you the highest quality shoes in the world – shoes you will wear and, we hope, love forever. However, if for whatever reason you are not 100% satisfied with your purchase, we'll gladly accept returns or exchanges (pending availability) of unworn, unaltered, undamaged items within 10 days of receiving them.

In order to make a domestic return or exchange, you must first request a pre-paid shipping label by e-mailing us at hello@cobbler-union.com. When possible, affix the return shipping label to the original box in which your order was shipped. Returns within the continental US are free of charge. Please make sure to include your original receipt in the returned parcel. You may drop off your return or exchange at any UPS location. To find a UPS drop-off location or to schedule a pick-up, please visit www.ups.com. All returns should be sent to the address below.

In order to make an international return or exchange, please notify us at hello@cobbler-union.com about your planned return or exchange. We do not cover the cost for international returns or exchanges. Free international shipping applies only to the first shipment of each order, you are responsible to cover shipping costs both ways for exchanges. When possible, affix the return shipping label to the original box in which your order was shipped. All returns should be sent to the address below.

Cobbler Union

Returns & Exchanges

675 Ponce De Leon Ave NE

Suite N219

Atlanta, GA 30308